Mickey: Hello, McQuillan Plumbing.
Colleen: Hi, I’m having a lot of plumbing problems. Can you send a plumber out to my house right away?
Mickey: Yes, we can. But first, let’s find out what the problems are.
Colleen: Well, to start, my toilet won’t flush and it’s overflowing.
Mickey: An overflowing toilet – check. What else?
Colleen: The sink in the bathroom is stopped up and the pipes underneath the sink are leaking.
Mickey: A stopped up sink and leaking pipes – check. What else?
Colleen: The garbage disposal in the kitchen is making funny noises and the water won’t drain.
Mickey: A busted garbage disposal – check. Is that all?
Colleen: No, the faucet in the shower is stuck and I can’t shut off the water.
Mickey: A stuck faucet – got it. What else?
Colleen: That’s it.
Mickey: You’ve got some really big problems there.
Colleen: Yes, I know. That’s what I’ve been trying to tell you. Can you send someone out right away?
Mickey: Sure, no problem. How about next Tuesday?
Colleen: Next Tuesday?! Didn’t you hear me? These are emergencies!
Mickey: Yes, but all of our plumbers are booked up until next Tuesday. Should I put you down for a morning appointment?
Colleen: Forget it! By next Tuesday, I’ll be under 10 feet of water!
Category: Home + Community
Use credit now.Yes, I want this lesson Cancel
To download later, go to